When building a website, you may think that all you need is the web design, which is all you may be willing to buy.
And this is understandable because it is what you see and what your customers see.
It is also why page builders like Divi and Elementor are so popular with WordPress. You can quickly and visually set up how your website will look.
But once traffic this your site and the business takes off, you realize other things are just as important if not more important than design:
- Is the site functional? Does it do what it is supposed to do for the user? Is the sales process working smoothly? Does the contact form send you all the messages?
- Is it fast? With the Google update in May 2021, site speed is a factor in their ranking system, which means that slow sites will get a penalty and fast sites will get a boost. But that is not all. From a user experience point of view, if they have to wait 10 seconds for the cart page to load, they will abandon the purchase process.
- Is it clear? This item is where design can shine when it focuses on clarity first and aesthetics seconds. It doesn’t matter if your site is beautiful if your users have no clue how to navigate it or what they should do on the page that just loaded.
- Is it responsive? Does it work perfectly on mobile? Today’s data suggest that you should develop the site on a mobile view first and then check the desktop view.
- Does it handle well spikes in traffic? You don’t want to have your site crash in the middle of a successful marketing campaign.
- Is it secure? Is your customers’ data safe? Is your site well insulated against hacking attempts? Are you using the best security practices?
- Do you have a recovery plan in place? What happens in case of a hardware failure? Or if you get kicked out by the hosting company?
If you still think your site needs a stellar design to bring in revenue, look at Google.com or Amazon.com. Most designers would argue they can do a much better job. But how many can create a much better revenue stream? Or handle that level of traffic?
I suggest you start your website by investing in a solid foundation, don’t just buy a “pretty picture” of a website.