“Certainty” is another explanation of why people buy a solution instead of using the free one.
In many cases, the paid solution comes with some guarantee. And that guarantee can be as simple as:
“If you can’t figure it out, there is a human being here that will help.“
When you can guarantee an outcome, you can (and you should) charge a premium for that.
There are lots of free meditation techniques you can find online. But anyone who has tried to silently observe their mind will know that it is not easy.
If you have a methodology or a way to guide people that can guarantee it will make the process easy, you have a valuable service to offer for those who want to meditate.
Certainty is also the promise of showing up. Of being there when I said I would. It is the power that consistency and persistence harness.
For example, knowing that each Monday, a basket of fresh, chemically-free vegetables will wait for me at the door by 9 am is highly valuable to me. Knowing it will be there even if it’s raining, or even if it is a “holiday”, it is a kind of certainty that I value.
How about making sure your project will succeed?
Have you ever opened a website that is only half done? Have you ever heard of people starting to write a book and never finishing it? Have you ever started a project only to get stuck halfway?
What if someone can guarantee that you will finish your project? That is why people hire consultants and coaches. They provide a level of certainty. They are the expert you can rely on or the cheerleader that is always in your corner.
Paying for certainty is a way to lower your risk. And depending on how much risk your prospects can handle, certainty can be a very valuable proposition.